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By day, I'm a user experience researcher. I've worked with the National Cancer Institute, IEEE, the Open University, and a collection of software companies, helping them make their sites and apps easier to use.
For the past 11 years, I've also been an advocate for better usability and accessibility in elections. I've tested ballots, trained election officials, worked with Design for Democracy, and served on two federal advisory committees - one for the EAC on voting systems, and one for the US Access Board refreshing the "Section 508" accessibility guidelines. I've worked on projects like "Better Ballots" and contributed to improving ballots and election law in several states. Right now, I'm working with the Accessible Voting Technologies Initiative, exploring innovative ideas for accessible elections.
I'm also the author of 2 and a half books. The first, Storytelling in UX, challenges all of us to use stories to help us imagine - to understand our audience, and envision ways to make things work better. The second, Global UX, is based on interviews with 65+ practitioners around the world and tackled the question: what does it mean to be global. The half is a current project on universal design for the web, with Sarah Horton.
Polling places are "found spaces" re-used for voting. This makes it difficult to provide similar access everywhere. This concept suggests a longer-term project to research and prototype an ideal universal polling place
Voting starts long before the official election days - we get motivated to vote by issues, candidates, or things we hear in our community. Can we start to build our ballot choices even before the ballot is created.
Make it easy for voters to mark their ballot anywhere, then bring them to the polling place to cast them. Why not make it easy to get a copy of the ballot and mark it anywhere (in any method), then come to the polling place to cast the ballot
Hi DFA Cornell. I hope your winning concept inspires advocacy groups and election officials to think about all the bubbles we live in -- and take up some of your innovative ideas for ways to incorporate elections into our daily lives in subtle, but noticeable, ways.
Hi Tina, Yilin, Xiao and Jon, This is a great start at a really difficult problem. Finding a way to make the voting interaction work well in a linear interaction would be a big step forward, especially on some of the long US ballots. Lots of areas to explore.